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Making decisions backed by solid data isn’t just smart, it’s a major game-changer. Imagine having a treasure trove of data and the perfect tool to navigate through this goldmine, unveiling insights that could skyrocket your business strategy. This isn’t a fantasy, it’s what Microsoft’s Power BI brings to[…]
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Important Changes in Product Offerings Since September 1st 2023, Dynamics 365 Marketing and Dynamics 365 Customer Insights have been bundled under a single product SKU known as Dynamics 365 Customer Insights. The individual applications will be renamed Dynamics 365 Customer Insights – Journeys and Dynamics 365 Customer Insights[…]
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Microsoft Dynamics 365 is unveiling a powerful new feature designed to reshape customer interactions – the ability to personalise journeys using custom events with entity references. Understanding Entity References What are entity references? They act as links between information in a system, facilitating a deeper understanding of relationships.[…]
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We are thrilled to announce that 365 Mechanix has been named a finalist for the prestigious APAC Payment Excellence Awards in the Operational Excellence and Business Transformation category. Our innovative debt collection and recovery automation solution, 365 Collect, has garnered recognition for its exceptional contributions to streamlining and[…]
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Our Customer-centric Collections in an AI World event held at the Microsoft Technology Centre in Sydney was an overwhelming success! The event featured two guest speakers, Lee Marshall from Microsoft and Bruce Sithole from 365 Mechanix, who shared their expertise on AI technology and its pivotal role[…]
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If you work with any kind of technology there’s a very high chance you know who Microsoft are. You’ll maybe know a little about Bill Gates and have used a number of Microsoft products throughout your life, but not enough people know about Microsoft Dynamics 365. In this[…]
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365 Mechanix, a leading provider of Dynamics 365 and Power Platform solutions is thrilled to announce the promotion of Gabrielle Brosas to the position of Head of Delivery and Operations. This newly created role emphasises the company’s commitment to delivering exceptional customer engagements and prioritising operational excellence. Gabrielle[…]
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As specialists in the Microsoft ecosystem, we are committed to keeping you informed about all the cutting-edge technologies that can transform your business. In this post, we want to highlight some of the recent updates that have the potential to revolutionise your marketing strategies and customer engagement. Let’s[…]
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As we celebrate International Women’s Day, it’s important to recognise the significant contributions that women have made to the tech industry. Despite facing many obstacles, women continue to break barriers and drive innovation in this rapidly evolving field. In this article, we have interviewed a group of inspiring[…]
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Future proof your company. To put it simply, Microsoft Dynamics 365 Customer Engagement is a digital platform that can be used via the cloud or on location for your business. The software will unify company data and streamline the information to enable responsive customer service. There are four[…]
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