Monday to Friday
Our Customer-centric Collections in an AI World event held at the Microsoft Technology Centre in Sydney was an overwhelming success! The event featured two guest speakers, Lee Marshall from Microsoft and Bruce Sithole from 365 Mechanix, who shared their expertise on AI technology and its pivotal role[…]
Read MoreOur recent event on customer-centric collections and arrears management at Microsoft Brisbane was a huge success! We had a fantastic turnout, with representatives from many esteemed organisations across Brisbane. The event featured two guest speakers, Jamie Leach from Cuscal, who spoke about the future of Open Banking, and[…]
Read MoreAs we celebrate International Women’s Day, it’s important to recognise the significant contributions that women have made to the tech industry. Despite facing many obstacles, women continue to break barriers and drive innovation in this rapidly evolving field. In this article, we have interviewed a group of inspiring[…]
Read MoreFuture proof your company. To put it simply, Microsoft Dynamics 365 Customer Engagement is a digital platform that can be used via the cloud or on location for your business. The software will unify company data and streamline the information to enable responsive customer service. There are four[…]
Read MoreWhen in need of help, customers expect quick and convenient support with the confidence their personal information is protected. The traditional methods of identifying customers including pin numbers, passwords, or security questions (KBA methods) may not be enough to prevent fraud anymore. Why customer authentication methods must change […]
Read MoreIf you haven’t heard of Dynatrace, let us introduce you! This optional platform, which is integrated in Microsoft Azure, gives customers access to cloud capabilities such as deep and broad observability, runtime application security, AI and automation. By nature ,modern hybrid-cloud environments generate a lot of data, and[…]
Read MoreDid you know that Microsoft recently launched a new product within Power Platform that enables you to build your own websites? No matter your level of skill, this low-code, secure and scalable solution empowers business owners and employees alike to build sites quickly and easily. “For years, Power[…]
Read MoreThere is a current demand for businesses to build apps that focus on team collaboration. These apps should include aspects that help boost user productivity through combining all modes of collaboration including meetings, messaging, document collaboration and process automation. The Challenge of Team Collaborating Apps Although there are[…]
Read MoreMicrosoft has recently announced the 2022 release wave 1 plans for Microsoft Dynamics 365 with a number of new capabilities that are to be released between April and September of this year. In this blog, we will be sharing updates for Dynamics 365 Sales, which is an application[…]
Read MoreFrom October 2021 to March 2022, Dynamics 365 Finance will continue to lead in providing intelligence and automation to users in a way that they can trust. In the 2021 release wave 2, there will be focus on data-driven insights as part of the general availability of Finance[…]
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