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UID:2234-1794992400-1795006800@www.365mechanix.com
SUMMARY:AI Innovation Day for Credit & Collections - Melbourne
DESCRIPTION:From Zero to Agents: AI for Credit & Collections\nMap a process in the morning. Build an AI agent before lunch. \nJoin 365 Mechanix and Microsoft\, in partnership with the Australian Institute of Credit Management (AICM)\, for a free\, hands-on half-day workshop for credit and collections leaders. \nMost teams know AI matters. Fewer know where it fits in their own work\, or how to build the first thing. This morning covers both: how to put AI to work across the collections lifecycle in a way your team\, your customers and your regulator can trust\, and how to build your first agent yourself. \nYou’ll get real industry insight\, the latest from Microsoft\, a hands-on build\, and a room full of peers working on the same problems you are. \nAgenda \n\n8:30am – Arrival\, light breakfast\, tea and coffee\n9:00am – Welcome and purpose of the day\n9:10am – AICM welcome and introduction\n9:20am – Microsoft showcase: what AI agents can do today\, and where they’re heading\n9:40am – AI in credit and collections: the business case (365 Mechanix)\n9:50am – Workshop: before the agent. Map one of your own processes\, find the friction\, and pick the step an agent should take on first.\n10:50am – Break\n11:00am – Workshop: build your first agent in Microsoft Copilot Studio. A guided\, step-by-step build with no code needed.\n12:00pm – Closing remarks\n12:10pm – 1:00pm – Networking lunch\n\nWhy attend? \n\nSee how AI is being used across the collections lifecycle\, not just talked about\nLearn which AI use cases pay back first\, and how to build the business case on your own numbers\nBuild a working AI agent yourself\, guided step by step\nUnderstand the security and governance controls to put in place before an agent touches real customers or real money\nConnect with credit and collections peers\, Microsoft experts and the AICM community\nLeave with a mapped process\, an agent idea that’s ready to build\, and a 90-day plan for your organisation\n\nWhat to bring \nPlease bring your laptop. You’ll build your agent in a web browser\, and we’ll give you a login on the day\, so you don’t need to install anything or have licences. If you can’t bring one\, you can follow along on the big screen or pair up with someone. You don’t need a technical background. \nWho should attend \nCredit\, collections and risk leaders across banking\, lending\, insurance\, financial services and trade credit\, plus the operations and technology people who support them. Places are limited and confirmed on approval. \nEvent details \n\nDate: Wednesday\, 18 November 2026\nTime: 8:30am arrival for a 9:00am start\, finishing at 1:00pm\nVenue: 4 Freshwater Place\, Southbank VIC 3006\nCatering: Light breakfast\, tea and coffee\, and a networking lunch\nCost: Free\nHosted by: 365 Mechanix and Microsoft\, in partnership with the AICM
URL:https://www.365mechanix.com/event/ai-innovation-day-for-credit-collections-melb/
LOCATION:Microsoft Melbourne\, 4 Freshwater Place\, Southbank\, VIC\, 3006\, Australia
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