AI Innovation Day for Credit & Collections – Melbourne
Join 365 Mechanix and Microsoft, in partnership with the Australian Institute of Credit Management (AICM), for a half-day innovation event built for credit and collections leaders. This year we go deeper into one question: how do you put AI to work across the collections lifecycle and do it in a way your team, your customers, and your regulator can all trust.
Expect real industry insight, plus a look at the latest from Microsoft, live AI solutions built on their stack and a room full of peers solving the same problems you are.
Agenda highlights
- 9:00am – Welcome & purpose of the day
- 9:10am – Microsoft showcase
- 9:30am – AICM keynote
- 9:40am – AI in credit & collections
- 9:50am – Live AI solutions
- 10:30am – Ideation session
- 11:30am – Solution build
- 12:00pm – Closing remarks
- 12:10pm–1:30pm – Networking lunch
Why attend?
- See how AI is being applied across the collections lifecycle, not just talked about
- Watch AI collections solutions on the Microsoft stack
- Connect with credit and collections peers, Microsoft experts, and the AICM community
- Leave with practical ideas and clear next steps for your own portfolio
Who should attend
This event is built for credit, collections, and risk leaders across banking, lending, insurance, and financial services, along with the operations and technology people who support them. Places are limited and confirmed on approval.
Event details
- Date: 12th November 2026
- Time: 9AM – 1:30PM
- Venue: 4 Freshwater Place, Southbank VIC 3006
- Hosted by: 365 Mechanix, Microsoft and the AICM